Facebook, Instagram and Twitch ban Trump, Burger King and the CIA rebrand, and Ben & Jerry’s rebukes U.S. Capitol riots

Hello, communicators:

Michelle Olson, the Public Relations Society of America’s 2021 chair, recently issued a statement in response to the U.S. Capitol riots. It read, in part:

We are all in a unique position, one that is more important than ever, to demonstrate leadership and serve as steady voices at a time of great imbalance. Timely, accurate and truthful information—in context—is the foundation of our role as communicators.  Yesterday’s actions show what can happen when the channels of communication are compromised with mis/disinformation.

… It is also crucial for us to consider our PRSSA students, how strange and scary this must be for all of them, but also how eager they are to get involved and find solutions to problems. We must resolve to serve as strong advisors and mentors, and help guide them as they search for their own ways, and use their own voices, to help make a difference in society.

Olson’s words can serve as motivation and inspiration for the work ahead of us—along with opportunities to make positive and lasting change as communicators grapple with the continued crises facing us, our organizations and our clients.

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